Privacy Policy

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At Tree Associates, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
Information We Collect:

Personal Information:
We may collect personal information such as your name, email address, phone number, and company details when you voluntarily submit them through our website contact forms, subscription forms, or when you communicate with us via email or phone.

Website Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us improve our website and provide a better user experience.

How We Use Your Information:

To Provide Services:
We use the information you provide to deliver the services you request, such as responding to inquiries, processing orders, and providing customer support.

To Improve Our Services: We may use your information to analyse trends, track user interactions, and gather demographic information to improve our products and services.

To Communicate With You: We may use your contact information to send you important updates, newsletters, marketing communications, and promotional materials related to our products and services. You can opt-out of receiving these communications at any time.

Information Sharing and Disclosure:

Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and are prohibited from using your personal information for any other purpose.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

Data Security:
We employ industry-standard security measures to protect your personal information from unauthorised access, misuse, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights:

Opt-Out:
You have the right to opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

Access and Correction: You have the right to access and correct inaccuracies in your personal information held by us. You may also request the deletion of your personal information, subject to applicable legal requirements.

Children's Privacy:
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at +44 (0)1953 425 114 or info@tree-associates.com

This Privacy Policy was last updated on 20/03/24